Contact Us
Got a question about how we rank the highest payout online casinos in California, spotted something that needs updating, or just want to flag an issue with a review? We read every message that comes in and use reader feedback to keep our comparisons accurate and current.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We try to respond within 48 hours, though it may take a little longer during busy periods. Please include as much detail as possible — for example, which casino or page your message relates to — so we can look into it properly.
What We Can Help With
- Corrections or updates to bonus terms, payout speeds, or banking details on a reviewed site
- Questions about how our editorial ratings and rankings are put together
- Feedback on your own experience with a listed operator's withdrawals, support, or game library
- General queries about eligibility, licensing information, or anything else covered on the site
- Reports of broken links, outdated offers, or inaccurate information
What We Can't Help With
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity, or access any operator's customer records. For issues with your account, balance, or a specific transaction, you'll need to contact that casino's own support team directly — most operators offer live chat or email support for exactly this reason.
We also don't provide personal financial or legal advice. If you have questions about tax obligations or the legal status of online gambling in your situation, it's best to consult a qualified professional.
Before You Get in Touch
A few common questions are already answered elsewhere on the site, which may save you a wait:
- Curious how we researched and scored the operators on this page? See our About Us page for more on our background and approach.
- Want to understand deposit limits, self-exclusion, or where to find support if gambling stops being fun? Visit our Responsible Gambling page.
- Looking for the fine print on how this site operates, including our editorial and commercial disclosures? Check the Terms and Conditions.
A Note on Responsible Play
If you or someone you know is struggling with gambling, help is available. The National Problem Gambling Helpline can be reached at 1-800-GAMBLER, and California residents can also access the California Problem Gambling Helpline or CalGETS for free, confidential support. Online casino games are for entertainment, carry a real risk of losing money, and are intended only for players aged 21 and over.